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FAQs

Keep Calm Creator Make It Yourself Items

As all the Keep Calm and Make It Yourself Posters,CardsT-ShirtsMugs and iPhone cases, are made to order than take longer to ship than standard items to arrive. As we are so busy we orders at this time of year we suggest you allow at least 7-10 days for your items to be dispatched from us.

Remember, Keep Calm and Make It Yourself downloadable artwork can be purchased as high resolution JPG images for you to use at high street photo gift stores or other local providers.

DELIVERIES 

We are based in the UK and accept worldwide orders and can deliver to every corner of the globe. All the shipping costs are calculated at checkout - just choose your country from the list and we will do the rest. 

Orders will be dispatched as soon as possible and usually arrive at UK addresses within 2-4 working days. Orders containing bespoke items (such as Keep Calm and Make it Yourself posters) will take a little longer and you should allow 7-10 days.

If your order is really urgent or you require Royal Mail Special Delivery next day by 12pm services, please contact us for more details. Email: orders@keepcalmandcarryon.com

Please allow between 10 to 28 days for international deliveries to arrive.

POSTAGE COSTS

Postage prices in the UK start at £2.95 and go up to £7.95. Postage to Europe starts at £3.95 and go up to £19.95, Postage to the Rest of the World starts at £4.95 and goes up to £29.95.  

CONTACTING US 

If you have any questions regarding orders, press enquires, wholesale or anything else the easiest way is to please  drop us a line by clicking here or direct to info@keepcalmandcarryon.com you can also call +44 (0)844 381 4110. 

PAYMENT

Prices are shown in GBP £ (British Pounds) and depending on your location the website will convert the cost and charge it in your local currency.

If you receive an error message or your card won't process, please contact us and we will give you instructions to correct the fault. Email: orders@keepcalmandcarryon.com

RETURNS

We want you to love and be happy with what you have ordered, but if something isn't right, let us know. We accept returns of unworn / unwashed / unused items within 14 days of purchase. We can exchange the item for another item or give you a refund if you’d prefer. Please note that this does not apply to customised Keep Calm Creator Make It Yourself items, which can only be refunded if they are found to be faulty. Shipping costs are non-refundable. The address for exchanges and returns is Keep Calm and Carry On Ltd, The Annexe, Investment House, 28 Queens Road, Weybridge, Surrey, KT13 9UT UK

CLOTHING STYLES AND SIZES 

Please click here for all information regarding sizing and styles for the T-shirts and Hooded Tops.