We will be closed for the Christmas period from Tuesday 24th December to Thursday 2nd Janurary 2014. You may still order during this time but orders will not be shipped until we reurn in the New Year.
CLOTHING STYLES AND SIZES
We are based in the UK and accept worldwide orders and can deliver to every corner of the globe. All the shipping costs are calculated at checkout - just choose your country from the list and we will do the rest.
Orders will be sent as soon as possible and usually arrive at UK addresses within 1-3 working days after dispatch. Orders containing bespoke Keep Calm and Make it Yourself items will take a little longer and you should allow 5-10 working days. Please allow between 7 to 28 days for international deliveries to arrive.
If your order is really urgent or you require Royal Mail Special Delivery next day by 12pm services, please contact us for more details.
RECOMMENDED CHRISTMAS POSTING DATES FOR 2013
Please use the guide below for the recommended last postage dates for Christmas delivery. These dates are Royal Mail's recommended dates and we cannot guarantee them.
To enable us to meet these dates in the UK, you are advised to place orders for Keep Calm and Carry On Creator customised products by:
Posters, Mugs, Coasters, Cushions: Wednesday 19th December
Clothing, Bags, Aprons: Tuesday 18th December,
iPhone cases, Aprons: Tuesday 18th December
Canvas prints: Friday 14th December
For standard Keep Calm and Carry On products:
UK Royal Mail First Class and First Class Recorded: Order by 3pm, Friday 20th December.
UK Royal Mail Special Delivery or courier service: Order by 1pm, Friday 21st December.
Remember, Keep Calm and Carry On Creator customised artwork may be downloaded as high-resolution images for you to print or use a photoproduct store.
OVERSEAS ORDERS SENT OUTSIDE OF THE UK
If your order is being sent overseas, please find details below for the recommended last posting dates for Christmas delivery.
These dates are for all Royal Mail Airmail and Royal Mail International Signed for delivery services.
Royal Mail Airmail - South and Central America, Caribbean, Africa, Middle East, Far East, Japan, New Zealand and Australia: Order by: Friday 6th December.
Royal Mail Airmail - USA, Canada and Europe: Friday13th December.
If you place your order after the last recommended postage date, there is a good chance it will arrive in time although we can't guarantee this.
You can request the Courier Service delivery option to expedite your order to 2-5 day delivery. Please contact us at: email@example.com
Postage prices in the UK start at 95p. Postage to Europe starts at £3.95, Postage to the Rest of the World starts at £4.95.
If you have any questions regarding orders, press enquires, wholesale or anything else the easiest way is to drop us a line by clicking here or direct to firstname.lastname@example.org you can also call +44 (0)844 381 4110.
Prices are based in GBP £ (British Pounds) and depending on your location the website will convert the cost and charge it in your local currency.
If you receive an error message or your card won't process, please contact us and we will give you instructions to correct the fault. Email: email@example.com
We want you to love and be happy with what you have ordered, but if something isn't right, let us know. We accept returns of unworn / unwashed / unused items within 14 days of purchase. We can exchange the item for another item or give you a refund if you’d prefer.
Please note that this does not apply to customised Keep Calm Creator Make It Yourself items, which can only be refunded if they are found to be faulty.
Shipping costs are non-refundable. The address for exchanges and returns is:
Keep Calm and Carry On Ltd, The Annexe, Investment House, 28 Queens Road, Weybridge, Surrey, KT13 9UT UK
THE KEEP CALM CREATOR CUSTOMISED PRODUCTS
To use the Keep Calm and Carry On Creator to make your own products you expressly acknowledge, agree and hereby that:
(1) The design submitted must not be deemed offensive or inappropriate or in anyway.
(2) Keep Calm and Carry On Ltd reserve the right to cancel any design we deem offensive or inappropriate.
(3) The design or content must not infringe the copyright, trademark, patent, right of privacy, right of publicity or other legal right of anyone or third party.
(4) You will comply with all applicable laws, rules, and regulations.
(5) Keep Calm and Carry On Ltd will not be held liable for any claims, demands or any form of litigation with respect to any of your design or content.
(6) Please check the image and the text carefully before completing your purchase as products made to order cannot be returned, refunded or exchanged. Keep Calm Creator products are made and produced individually to order. They are not refundable under any circumstances unless deemed to be faulty.
(7) Please allow upto 10 days for delivery from date of order, overseas orders may take upto 28 days.